Using your eSIM in Brazil
Brazil
What you get with every Brazil plan
Where it works
Brazil
Networks
Claro, TIM, Vivo
Hotspot
Allowed
When your plan starts
When you land
Install by
Within 180 days of buying
Questions about Brazil eSIMs
Will there be signal at the ground?
Nobody can promise one, least of all us.
The coverage list on this page names Brazil rather than a stand or a concourse, and a crowd that size takes a bar off any handset, so have the ticket open before you arrive.
Do I need data to use a match ticket?
If the ticket lives in an app, yes, and most do now.
Load it before you get anywhere near the ground, because a queue moving forward is no place to be signing into anything.
Is one plan enough for matches in several cities?
Inside Brazil nothing is swapped.
The plan answers for the country the coverage list on this page names, so flying from one host city to the next asks nothing of the handset.
How do I find the people I am meeting?
By message, nearly every time, and that wants data at both ends.
Agree a spot you can each name without a map, then use the phone to sort the rest out when somebody is late.
Can hotel Wi-Fi do the job between matches?
Not once you have left it.
Outside a ground, on a long ride across town or at a bus station it gives you nothing, and the plan you bought is the one that comes with you.
What is worth saving before a night out?
The address of the bed you are going back to, written somewhere that opens with the data off.
Late at night, tired and in a city you do not know, that is the one thing you will want.
Questions about every Ryvo plan
Will it work on my phone?
Does it come with a phone number?
No.
Ryvo eSIMs are data only.
There's no phone number, and you can't make calls or send texts on the eSIM itself.
Can I keep my usual number?
Yes.
Keep your main SIM on for calls and texts, and set the eSIM as your mobile data line.
Your carrier's roaming rates still apply to calls and texts, so check them before you go.
Can I share my data as a hotspot?
It depends on the plan.
Each plan says whether hotspot is allowed before you pay.
What if I run out of data?
Add data from your order page if your plan can be topped up.
If it can't, buy another plan for the same destination.
What if my eSIM won't connect?
Email us and we'll work through it with you, starting with your phone's mobile data settings.
If we can't get it working, our refund policy explains what happens next.
Before you go
The coverage list on this page names Brazil and the network your plan sits on, and it stops at the country.
A concourse packed with people is its own question, whatever the list says.
Have the ticket open in the app before you join the queue outside the ground.
A turnstile is the worst possible place to be waiting on anything to load.
Long hops between cities are easier when the boarding pass and the hotel are already saved.
Pull them up while you are still somewhere you can sit down.
Keep your usual SIM switched on for calls and texts, and choose the eSIM for mobile data.
Still need help?
Email us your order reference, and we'll help you get connected.