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Install your eSIM on iPhone

Three ways in, and any one of them works.

Pick the one that fits where you are reading this.

Open your order page on this iPhone

Tap continue on each screen

Label the new line Travel

When you land, turn the line on

Turn data roaming on

Travel is your data line. You're online.

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Install at home, then three switches when you land.

Before you start

  • Wi-Fi. Installing needs internet.Wi-Fi
  • Check your start line. If it starts when you install, install just before you travel.Check your start line
  • Keep your main SIM. You switch data to the eSIM when you arrive.Keep your main SIM
  • Install once. Keep it installed afterwards, and label it Travel.Install once
Four things to have ready before you install.
A plane landing: the moment a plan starts
Install at home. It starts when you land.

Install now, start when you land

A plan that starts on first connection waits until you land.

See how, with pictures

Installed at home? Do this when you land.

One: turn your Ryvo line on

Two: turn data roaming on, Ryvo line only

Three: pick the Ryvo line for mobile data

You're online. The plan's days start now.

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Turn the line on, roaming on, pick it for data.

Choose how to install

On this iPhone

On it, with iOS 17.4 or later.

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Your order page on the iPhone, with the install button picked outYour order page as it looks on the iPhone you are setting up. The install button is the one picked out. Tapping it opens the iPhone's own eSIM setup screen. This route needs iOS of a recent enough version, which the note under these steps says how to check.9:41Your orderTravelRyvo eSIMInstall eSIM
Open your order page here and tap the install button.
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The iPhone's Add eSIM prompt, with Continue picked outThe iPhone's own eSIM setup screen, naming the line it is about to add and showing the Continue button, which is the one picked out. The prompts end by asking what to label the line: Travel keeps the rest of these steps readable.9:41Add eSIMTravelRyvo eSIMContinue
Follow the prompts. Tap Continue on each screen.

To check your iOS version, go to Settings, then General, then About.

With a QR code

Your order page on another screen.

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A camera pointed at a QR code
Point the Camera app at the QR code.
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The camera's eSIM notice, picked outThe camera view with a notice over it reading eSIM Detected, which is the row picked out. It shows up near the QR code a moment after the camera sees it.9:41CameraeSIM DetectedTap to set up your eSIM
Tap the eSIM notice the camera shows.
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The Add eSIM prompt reached from the camera noticeThe iPhone's own eSIM setup screen, the same one every install route ends on, with the Continue button picked out.9:41Add eSIMTravelRyvo eSIMContinue
Then the same prompts: tap Continue on each screen.

Type in the details

If neither of those works.

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  • The path to typing in an eSIM's details on an iPhoneFour menu names in order, with the last one picked out: Settings, then Mobile Service, then Add eSIM, then Use QR Code and Enter Details Manually. On some iPhones the first menu is called Mobile Data or Cellular.SettingsMobile ServiceAdd eSIMEnter Details Manually
Open Settings, Mobile Service, Add eSIM, Enter Details Manually.
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The Enter Details screen, with the SM-DP+ address picked outA form with three fields: SM-DP+ Address, Activation Code and Confirmation Code. Copy the first two from your order page exactly as they appear. Leave the confirmation code empty unless your order page shows one.9:41Enter DetailsSM-DP+ AddressFrom your orderActivation CodeFrom your orderConfirmation CodeLeave emptyNext
Copy the SM-DP+ address and activation code from your order.
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The Add eSIM prompt reached by typing the detailsThe iPhone's own eSIM setup screen, the same one every install route ends on, with the Continue button picked out.9:41Add eSIMTravelRyvo eSIMContinue
Then follow the prompts on screen.

When you land, switch the eSIM on

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  • The Travel line's screen on an iPhone, switched onThe settings for the line labelled Travel. The highlighted Turn On This Line switch is on. Mobile Data Options, the next screen in these steps, is the row below Network Selection.9:41TravelTurn On This LineONNetwork SelectionAutomaticMobile Data Options
Turn on your Ryvo eSIM.
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  • At home

    iPhone Mobile Data Options screen at homeThe Mobile Data Options screen for the Ryvo line. The highlighted Data Roaming switch is off. Below it are Voice & Data and Data Mode, then Limit IP Address Tracking.9:41Mobile Data OptionsLimit IP address tracking by hiding your IPaddress from known trackers in Mail andSafari.Data RoamingOFFVoice & Data5G AutoData ModeAllow More Data on 5GLimit IP Address Tracking

  • When you land

    iPhone Mobile Data Options screen after landingThe same screen for the Ryvo line. The highlighted Data Roaming switch is now on, so the plan starts when the eSIM connects.9:41Mobile Data OptionsLimit IP address tracking by hiding your IPaddress from known trackers in Mail andSafari.Data RoamingONVoice & Data5G AutoData ModeAllow More Data on 5GLimit IP Address Tracking
Turn on data roaming for the eSIM.
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  • iPhone Mobile Data screenThe Mobile Data screen lists Off, Main and Travel. Travel, the Ryvo line, is ticked for mobile data, and the highlighted Allow Mobile Data Switching switch is off.9:41Mobile DataTurning this feature on will allow your phoneto use mobile data from both lines dependingon coverage and availability.OffMain+61 400 000 000TravelRyvo eSIMAllow Mobile DataSwitchingOFF
Use the eSIM for mobile data.
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  • iPhone Network Selection screen with Automatic off and a network chosenThe Network Selection screen for the Ryvo line, one screen above Mobile Data Options. The highlighted Automatic switch is off, so the phone lists the networks in range. The first network in the list is ticked as the one chosen. After a minute the phone may pick a network by itself, which is fine.9:41Network SelectionNetworksAutomaticOFFFirst networkSecond network
Open Network Selection. Turn Automatic off, choose a network.

After a minute your phone may pick one itself. That's fine.

If something goes wrong

  • Installing failed? Email us.. Most eSIMs can be installed only once, so ask before you try again.Installing failed? Email us.
  • No Service after you arrive?. Work through the getting connected checks.No Service after you arrive?
Two things to do if it does not work.