Using your eSIM in Colombia
Colombia
What you get with every Colombia plan
Where it works
Colombia
Networks
Claro, movistar
Hotspot
Allowed
When your plan starts
When you land
Install by
Within 180 days of buying
Questions about Colombia eSIMs
Will a plan work out at a coffee farm?
The coverage list on this page answers for Colombia as a whole and for nothing inside it, so a farm at the end of a track is not something we can rule on.
Plan on having less to work with once the road turns to dirt.
How do I keep in touch with the host?
Whatever thread you booked in is the one to keep.
A change of time, or a different gate to meet at, tends to arrive there rather than as a phone call, and nothing arrives at all on a handset with no data left.
Is one plan enough for the farm and a couple of city nights?
There is nothing to change as you move about.
One plan covers the country named on the coverage list, so a night in Bogota at either end of the farm stay costs you no extra setting up.
What should I have saved before I leave the last town?
The written directions, the host's number and a map you can open with nothing switched on.
Anything you would hate to be without halfway along a dirt road belongs on the handset before you set off.
Can I lean on the farm connection instead?
Only while you are sitting at the house.
It does nothing for you on the drive up, at a market in town or waiting for a lift, and data of your own goes where a house connection cannot.
Questions about every Ryvo plan
Will it work on my phone?
Does it come with a phone number?
No.
Ryvo eSIMs are data only.
There's no phone number, and you can't make calls or send texts on the eSIM itself.
Can I keep my usual number?
Yes.
Keep your main SIM on for calls and texts, and set the eSIM as your mobile data line.
Your carrier's roaming rates still apply to calls and texts, so check them before you go.
Can I share my data as a hotspot?
It depends on the plan.
Each plan says whether hotspot is allowed before you pay.
What if I run out of data?
Add data from your order page if your plan can be topped up.
If it can't, buy another plan for the same destination.
What if my eSIM won't connect?
Email us and we'll work through it with you, starting with your phone's mobile data settings.
If we can't get it working, our refund policy explains what happens next.
Before you go
The coverage list on this page names Colombia and what your plan runs on, and it stops at the country.
A farm track up a hillside, or a village at the end of one, is its own question.
Ask the host for the gate in writing and keep that message where you can read it with nothing switched on.
Directions given over the phone are no use at the bottom of a lane.
A photograph of the booking beats a page you have to load again.
The last stretch of a drive is a poor place to be waiting on anything.
Keep your usual SIM switched on for calls and texts, and choose the eSIM for mobile data.
Still need help?
Email us your order reference, and we'll help you get connected.