Using your eSIM in Italy
What you get with every Italy plan
Where it works
Italy
Networks
Iliad, TIM, Wind
Hotspot
Allowed
When your plan starts
When you land
Install by
Within 180 days of buying
Questions about Italy eSIMs
Does Uber work in Italy?
Hardly.
It runs in Rome and Milan as a licensed car service and is nobody's everyday option.
FREENOW and itTaxi are what people actually open, and both need mobile data.
Will I have signal in the Dolomites?
Up on the passes and at the mountain refuges it comes and goes, and some of the walking routes have nothing, so plan for that rather than a bar.
Download the map before you take the cable car up.
Do I need data for Trenitalia or Italo tickets?
To buy one or show it in the app, yes.
Screenshot the ticket as well, because a crowded station hall is a poor place to discover you have no signal.
How is coverage in Rome?
The coverage list on this page names Italy, and nothing on it speaks for one district over another.
Thick museum walls and the catacombs are where a signal goes, and the queue outside St Peter's is a poor place to find that out.
Load your ticket before you leave the hotel.
Will maps work on Italian motorways?
Expect gaps in the long tunnels through the Apennines and the Alps.
Set the route before you enter one, because losing the signal mid tunnel has a way of putting you on a toll road you did not want.
Questions about every Ryvo plan
Will it work on my phone?
Does it come with a phone number?
No.
Ryvo eSIMs are data only.
There's no phone number, and you can't make calls or send texts on the eSIM itself.
Can I keep my usual number?
Yes.
Keep your main SIM on for calls and texts, and set the eSIM as your mobile data line.
Your carrier's roaming rates still apply to calls and texts, so check them before you go.
Can I share my data as a hotspot?
It depends on the plan.
Each plan says whether hotspot is allowed before you pay.
What if I run out of data?
Add data from your order page if your plan can be topped up.
If it can't, buy another plan for the same destination.
What if my eSIM won't connect?
Email us and we'll work through it with you, starting with your phone's mobile data settings.
If we can't get it working, our refund policy explains what happens next.
Before you go
The list on this page names which of the four Italian networks your plan uses.
The Dolomites, the tunnels along the Amalfi coast road and the Cinque Terre trails all have dead patches.
Uber barely exists here.
FREENOW and itTaxi call a licensed taxi instead, and both want data and a card saved in the app.
The Trenitalia and Italo apps hold your ticket and name your platform before the departure board does, which saves a sprint across Termini.
Keep your usual SIM switched on for calls and texts, and choose the eSIM for mobile data.
Still need help?
Email us your order reference, and we'll help you get connected.