Using your eSIM in Malaysia
What you get with every Malaysia plan
Where it works
Malaysia
Networks
CelcomDigi, Maxis
Hotspot
Allowed
When your plan starts
When you land
Install by
Within 180 days of buying
Questions about Malaysia eSIMs
Does Grab work in Malaysia?
Across the country, yes, and it is usually calmer than negotiating with a street taxi.
It needs mobile data for booking, for tracking the car and for payment.
Does a Malaysia plan cover Sabah and Sarawak?
Check the coverage list on this page, since it names countries rather than states.
The interior and the dive islands are patchy, and Kota Kinabalu or Kuching is not something the list speaks for either.
Will I have signal on the Perhentian or Tioman islands?
Over the headlands and on the boat across it fades, and we do not promise the jetties either.
Most resorts run their own Wi-Fi and it slows right down in the evening, so download what you need before you sail.
Is there coverage in the Cameron Highlands?
On the tea estate roads and the forest trails above them it drops out, and nothing we publish promises Tanah Rata or Brinchang.
Download the map before you set off on a walk.
Does mobile data work on the Kuala Lumpur metro?
Not in any way a plan can promise, underground least of all.
Plan the route before you go down, because the platform is where the transport apps and Grab are any use.
Questions about every Ryvo plan
Will it work on my phone?
Does it come with a phone number?
No.
Ryvo eSIMs are data only.
There's no phone number, and you can't make calls or send texts on the eSIM itself.
Can I keep my usual number?
Yes.
Keep your main SIM on for calls and texts, and set the eSIM as your mobile data line.
Your carrier's roaming rates still apply to calls and texts, so check them before you go.
Can I share my data as a hotspot?
It depends on the plan.
Each plan says whether hotspot is allowed before you pay.
What if I run out of data?
Add data from your order page if your plan can be topped up.
If it can't, buy another plan for the same destination.
What if my eSIM won't connect?
Email us and we'll work through it with you, starting with your phone's mobile data settings.
If we can't get it working, our refund policy explains what happens next.
Before you go
Your plan's own networks are named on the coverage list on this page.
Taman Negara, the Cameron Highlands and the interior of Sabah and Sarawak have long gaps.
Grab runs across Malaysia for cars, bikes and food.
Touch n Go is the other app you will meet, for tolls, parking and paying at a counter.
A flight to Borneo is domestic, and the coverage question is not, so make sure the list on this page reaches Sabah and Sarawak before you book the dive trip.
Keep your usual SIM switched on for calls and texts, and choose the eSIM for mobile data.
Still need help?
Email us your order reference, and we'll help you get connected.