Using your eSIM in Mexico
What you get with every Mexico plan
Where it works
Mexico
Networks
AT&T, Telcel
Hotspot
Allowed
When your plan starts
When you land
Install by
Within 180 days of buying
Questions about Mexico eSIMs
Does WhatsApp work in Mexico?
Yes, and almost everything is arranged on it.
Tours, airport pickups and apartment check-ins all come through WhatsApp, and it runs on mobile data.
Your number stays your own.
Will I have signal at the cenotes and the ruins?
Down inside a cenote and out on the dirt roads between them, no, and Chichen Itza or Tulum is no promise either.
Save your directions and your entry ticket before you leave the highway.
Does Uber work in Mexico?
In the big cities, yes, along with DiDi.
In some resort towns rideshare is restricted and taxis are the only option, so ask at your accommodation rather than assuming.
How is coverage in the Yucatan?
The coverage list on this page answers for Mexico rather than for Cancun, Merida or Tulum.
The side roads out to the beaches and the villages inland have long dead patches.
Does mobile data work on the Mexico City metro?
On parts of it, and we cannot promise which.
Plan the route before you go down, because the platforms get busy enough that you will not want to stop.
Questions about every Ryvo plan
Will it work on my phone?
Does it come with a phone number?
No.
Ryvo eSIMs are data only.
There's no phone number, and you can't make calls or send texts on the eSIM itself.
Can I keep my usual number?
Yes.
Keep your main SIM on for calls and texts, and set the eSIM as your mobile data line.
Your carrier's roaming rates still apply to calls and texts, so check them before you go.
Can I share my data as a hotspot?
It depends on the plan.
Each plan says whether hotspot is allowed before you pay.
What if I run out of data?
Add data from your order page if your plan can be topped up.
If it can't, buy another plan for the same destination.
What if my eSIM won't connect?
Email us and we'll work through it with you, starting with your phone's mobile data settings.
If we can't get it working, our refund policy explains what happens next.
Before you go
The coverage list on this page names Mexico and the networks your plan can use.
The Yucatan back roads, the Copper Canyon and the Oaxacan mountains are where it fades.
WhatsApp does the work of a phone call here.
Tour operators, drivers, landlords and restaurants all answer there.
Uber and DiDi run in Mexico City, Guadalajara and many other cities.
In some resort towns rideshare is restricted, so ask before you count on it.
Keep your usual SIM switched on for calls and texts, and choose the eSIM for mobile data.
Still need help?
Email us your order reference, and we'll help you get connected.