Using your eSIM in Portugal
What you get with every Portugal plan
Where it works
Portugal
Networks
NOS, Vodafone
Hotspot
Allowed
When your plan starts
When you land
Install by
Within 180 days of buying
Questions about Portugal eSIMs
Are Madeira and the Azores covered by a Portugal plan?
Check the coverage list on this page, because island groups are not always included even when they are part of the country.
If Madeira or the Azores is on it, the plan covers the country it names and promises nothing finer.
Does Uber work in Lisbon?
Yes, along with Bolt and FREENOW, and all three need mobile data to book and to pay.
Drivers often message you to work out where you are standing outside the terminal.
Will I have signal in the Douro valley?
Up on the terraced vineyards and in the side valleys it goes, and the river road is no promise either.
Download the drive before you leave Peso da Regua.
How is coverage in the Algarve?
The coverage list on this page answers for Portugal rather than for Faro or Lagos.
The cliff paths, the quieter western beaches and the hills behind them have gaps.
Do I need data for Lisbon transport?
To check a route or buy a ticket in an app, yes.
The travel cards work without it, so the useful part is knowing whether the tram is coming or you should walk up the hill.
Questions about every Ryvo plan
Will it work on my phone?
Does it come with a phone number?
No.
Ryvo eSIMs are data only.
There's no phone number, and you can't make calls or send texts on the eSIM itself.
Can I keep my usual number?
Yes.
Keep your main SIM on for calls and texts, and set the eSIM as your mobile data line.
Your carrier's roaming rates still apply to calls and texts, so check them before you go.
Can I share my data as a hotspot?
It depends on the plan.
Each plan says whether hotspot is allowed before you pay.
What if I run out of data?
Add data from your order page if your plan can be topped up.
If it can't, buy another plan for the same destination.
What if my eSIM won't connect?
Email us and we'll work through it with you, starting with your phone's mobile data settings.
If we can't get it working, our refund policy explains what happens next.
Before you go
The coverage list on this page names Portugal and the network your plan runs on.
The Serra da Estrela, the inland Alentejo back roads and the steeper Douro valleys are where it thins out.
Bolt, Uber and FREENOW all work in Lisbon and Porto, and they are often easier than queueing at the airport taxi rank.
The CP app holds your train ticket, and the Lisbon tram and lift queues move quicker when the ticket is already on your phone.
Keep your usual SIM switched on for calls and texts, and choose the eSIM for mobile data.
Still need help?
Email us your order reference, and we'll help you get connected.