Using your eSIM in Singapore
What you get with every Singapore plan
Where it works
Singapore
Networks
Differs by plan. Good to know lists them for each plan.
Hotspot
Allowed
When your plan starts
When you land
Install by
Within 180 days of buying
Questions about Singapore eSIMs
Does my eSIM work on the Singapore MRT?
Underground is where any network can drop out, and we do not promise one MRT station over another.
Load your route before you tap in, and treat a lost signal between stops as the tunnel rather than a fault with the eSIM.
Does Grab work in Singapore?
Yes, and it is the normal way to get a car.
Booking, tracking and paying all need mobile data, so set the account up and add a card before you land.
Will my Singapore eSIM work in Malaysia?
Only if Malaysia is in the coverage list on this page.
The causeway is a border, and a plan sold for Singapore stops there unless that list says otherwise.
There is a Malaysia plan if you are heading up.
Can I get online at Changi airport?
Changi has free Wi-Fi, and your own data means you are not hunting for a hotspot login with a tired toddler in tow.
Sorted before you fly, it is running when you land.
Is public Wi-Fi enough in Singapore?
For a hotel stay, maybe.
For hawker centres, taxis and anything on the move it is not, and public hotspot logins are fiddly.
Your own data avoids the whole business.
Questions about every Ryvo plan
Will it work on my phone?
Does it come with a phone number?
No.
Ryvo eSIMs are data only.
There's no phone number, and you can't make calls or send texts on the eSIM itself.
Can I keep my usual number?
Yes.
Keep your main SIM on for calls and texts, and set the eSIM as your mobile data line.
Your carrier's roaming rates still apply to calls and texts, so check them before you go.
Can I share my data as a hotspot?
It depends on the plan.
Each plan says whether hotspot is allowed before you pay.
What if I run out of data?
Add data from your order page if your plan can be topped up.
If it can't, buy another plan for the same destination.
What if my eSIM won't connect?
Email us and we'll work through it with you, starting with your phone's mobile data settings.
If we can't get it working, our refund policy explains what happens next.
Before you go
Singtel and StarHub are among the main networks here, and the coverage list on this page names the ones your plan uses.
What happens in an MRT tunnel is the local network's business and not something a plan can promise.
Grab does rides, food and parcels here, and taxis can be booked through it too.
Paying by card in the app saves counting out notes at the kerb.
A hop over the causeway to Johor Bahru or across to Batam leaves Singapore's networks behind, so read the coverage list before you go.
Keep your usual SIM switched on for calls and texts, and choose the eSIM for mobile data.
Still need help?
Email us your order reference, and we'll help you get connected.