Using your eSIM in Sri Lanka
What you get with every Sri Lanka plan
Where it works
Sri Lanka
Networks
Hutch
Hotspot
Allowed
When your plan starts
When you land
Install by
Within 180 days of buying
Questions about Sri Lanka eSIMs
Does PickMe work on a travel eSIM?
Yes.
PickMe needs mobile data and nothing else, so it runs over the eSIM.
Make the account and add a card while you are on Wi-Fi at home, because signing up sends a code to your number.
Will I have signal on the Kandy to Ella train?
On and off, and the long stretches through tea estates and tunnels have nothing at all.
We cannot promise a bar at any point on the line.
It is a lovely ride to spend offline anyway.
Is there coverage in Yala or Wilpattu?
Thin.
Expect almost nothing deep in the park, and nothing we publish promises a bar at the gates either.
Agree where you are being dropped off before the jeep sets out.
How do people message in Sri Lanka?
WhatsApp, almost entirely.
Guesthouses confirm bookings on it, drivers send their location on it, and cooks take your dinner order on it.
It runs on mobile data.
How is coverage along the south coast?
The coverage list on this page stops at the country, so the surf towns are not something we can promise one by one.
It fades on the back roads inland and around the headlands between Weligama, Mirissa and Ahangama.
Save a map pin for the place you are staying.
Questions about every Ryvo plan
Will it work on my phone?
Does it come with a phone number?
No.
Ryvo eSIMs are data only.
There's no phone number, and you can't make calls or send texts on the eSIM itself.
Can I keep my usual number?
Yes.
Keep your main SIM on for calls and texts, and set the eSIM as your mobile data line.
Your carrier's roaming rates still apply to calls and texts, so check them before you go.
Can I share my data as a hotspot?
It depends on the plan.
Each plan says whether hotspot is allowed before you pay.
What if I run out of data?
Add data from your order page if your plan can be topped up.
If it can't, buy another plan for the same destination.
What if my eSIM won't connect?
Email us and we'll work through it with you, starting with your phone's mobile data settings.
If we can't get it working, our refund policy explains what happens next.
Before you go
Dialog, SLT Mobitel and Hutch are the Sri Lankan networks, and the list on this page names the one your plan uses.
The hill country around Ella and Nuwara Eliya has dead valleys, and so do Yala and Wilpattu.
PickMe is the local ride app, and tuk tuk drivers are on it too, which takes the haggling out of every short trip.
Uber runs in Colombo.
The train up through the tea country is slow and the signal comes and goes, so download whatever you want to watch before you leave Kandy.
Keep your usual SIM switched on for calls and texts, and choose the eSIM for mobile data.
Still need help?
Email us your order reference, and we'll help you get connected.