Using your eSIM in Vanuatu
Vanuatu
What you get with every Vanuatu plan
Where it works
Vanuatu
Networks
Digicel
Hotspot
Allowed
When your plan starts
When you land
Install by
Within 180 days of buying
Questions about Vanuatu eSIMs
Will my eSIM work on the outer islands of Vanuatu?
Not everywhere.
The coverage list on this page answers for the country, not for one island or one beach, and nothing on it promises a bar in a particular village.
Start with the list, and expect less the further you are from the main island.
Is there signal on the boat or the small plane between the islands?
Nothing on this page promises a bar on the water or in the air, so treat the crossing as offline.
Download what you need before you board.
Should I rely on resort Wi-Fi instead of a plan?
Only while you are at the resort, and only if it has told you what it costs and how well it works.
A plan of your own goes with you when you leave.
The coverage list on this page says which network it runs on, and nothing here promises a bar at a particular spot.
Can I make WhatsApp calls on a Vanuatu plan?
Yes.
WhatsApp, Messenger and FaceTime run on mobile data, so they run on this plan, while your usual SIM keeps handling ordinary calls and texts to your own number.
Questions about every Ryvo plan
Will it work on my phone?
Does it come with a phone number?
No.
Ryvo eSIMs are data only.
There's no phone number, and you can't make calls or send texts on the eSIM itself.
Can I keep my usual number?
Yes.
Keep your main SIM on for calls and texts, and set the eSIM as your mobile data line.
Your carrier's roaming rates still apply to calls and texts, so check them before you go.
Can I share my data as a hotspot?
It depends on the plan.
Each plan says whether hotspot is allowed before you pay.
What if I run out of data?
Add data from your order page if your plan can be topped up.
If it can't, buy another plan for the same destination.
What if my eSIM won't connect?
Email us and we'll work through it with you, starting with your phone's mobile data settings.
If we can't get it working, our refund policy explains what happens next.
Before you go
The coverage list on this page names Vanuatu and the network behind your plan.
It answers for the country, not island by island, so expect less once you leave the main island, which is the terrain rather than the plan.
Download maps, tickets and bookings before a boat or a small-plane hop.
Nothing on this page promises a bar on the water or in the air.
Keep your usual SIM switched on for calls and texts, and choose the eSIM for mobile data.
Still need help?
Email us your order reference, and we'll help you get connected.